Your privacy is important to us as CEG. We want everyone who uses our services to feel confident and comfortable with how we collect any personal data shared with us. Your data is never given or sold to a third party and is purely used so that we can improve your experience in using Complete Electrical Group’s website.
CEG may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24 May 2018.
You may browse our site anonymously but certain functions and pages may be unavailable to you.
We collect certain information to help understand your needs and provide you with a better service. For example we collect information from you when you visit our website or fill out a contact form.
We Use Your Information In The Following Ways:
Providing information and customer support
– collecting and storing personal data in order to provide a service to you. This for example happens when you fill in our quick quote form, we are then able to use the information collected to contact you with more information and arrange an install.
– collecting data through customer queries on our contact form.
– collecting and retain your data if you send feedback about any of our services or make a complaint.
Continuously improving our website
We want our website to support you therefore we regularly try to improve our website based on the information and feedback we receive from you.
Keeping you informed
We want to keep you informed of the work we are doing. Our aim is to keep you updated on any developments and most importantly to help you find the information you need quickly and easily.
We may also contact you by phone and email if you have given us consent to do so.
We will always respect your privacy and will always give you the option to stop hearing from us.
Communicating through social media
We may use your information (if we hold any on you) for advertising purposes across other online channels like Facebook, Google, Twitter, etc., where your information will be kept safe and secure and not shared with any further third parties. At any time you can request your information not be shared with these channels by sending a request to firstname.lastname@example.org
What we do to protect your information
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will only use the data for the intended purpose.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data and have strict website security in place, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We have technical security measures in place in order to protect your data.
We do not ever, without your consent, disclose information about identifiable individuals to third parties.
Cookies are files sent by web servers to web browsers, and stored by the web browsers.
The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.
Cookies on our website
CEG uses the following cookies on this website, for the following purposes:
Facebook Remarketing Cookies
You can opt out of targeted advertising by:
Facebook – https://www.facebook.com/settings/?tab=ads
Google – https://www.google.com/settings/ads/anonymous
Most browsers allow you to refuse to accept cookies.
In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.
In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.
Blocking cookies will have a negative impact upon the usability of some websites.
If you need to contact us for whatever reason in relation to anything mentioned above you may do so with the following details:
4/5 Burton Hall Road
Date of Revision of This Policy:
18 May 2020